Yes, we offer international shipping. Shipping costs and delivery times vary based on your location and will be calculated at checkout.

We offer FREE International Shipping for orders over $100.

Shipping costs depend on your location and the shipping method selected. You can view the shipping cost at checkout before completing your purchase.

North America (Canada & USA): Receive free expedited shipping for orders over $50.

International: Receive free standard shipping for orders over $100.

Your order will typically arrive within 5-7 business days with standard shipping. If you need your order sooner, expedited shipping options are available during the checkout process.

To track your order, simply look for the tracking number that we send you via email after your order is shipped. You can use this tracking number to monitor the status of your package on the carrier's website.

To know if your order has shipped, you will receive a confirmation email that includes your tracking information once your order is on its way.

If your package is lost or delayed, please reach out to our customer service team at ciao@artestilebeauty.com with your order number. We are here to assist you in locating your package or arranging for a replacement if needed.

Yes, you can change or cancel your order after it’s been placed if it hasn’t been processed yet. To request modifications or cancellation, please contact our customer service team as soon as possible.

We accept a variety of payment methods to ensure a smooth checkout experience. You can use major credit cards, PayPal, Shop Pay, and other secure payment methods. Simply select your preferred option during the checkout process.

If you're not satisfied with your order, we offer returns or exchanges within 15 days of the delivery date.

To be eligible for a refund or exchange, items must be purchased through the ArteStile online store, returned in new condition and in their original packaging.

Once we receive your return, we’ll contact you to initiate the refund process. Your reimbursement (excluding shipping costs) will be credited to your original payment method within 3-5 business days.

While we do not refund the original shipping costs, we are happy to assist with the return or exchange of your product.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure your item arrives safely back to us. ArteStile is not responsible for lost or stolen shipments and we cannot issue a refund if your item is lost in transit.

If your item arrives damaged, please contact us at ciao@artestilebeauty.com within 5 business days of receiving your order. Be sure to include a photo of the damaged item, along with your name and order number, and we’ll assist you with a replacement or refund. Please note that due to the handcrafted nature of our products, slight variations in color, tension, and tip/blade length are normal and do not qualify as damage. Each tool is unique, reflecting our artisanal craftsmanship.

Once we receive your returned item, refunds are typically processed within 3-5 business days. The credited amount will be issued to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

Our tools are made from premium surgical-grade stainless steel. This material is chosen for its durability and precision, ensuring that our tools perform effectively and withstand the demands of use.

To maintain the quality of your tools, we recommend cleaning them with warm water and soap or wiping them down with alcohol after each use.

Yes, all ArteStile products are cruelty-free, meaning they are not tested on animals. Additionally, our products are made using eco-friendly processes that prioritize sustainability, ensuring that we care for the environment while delivering quality products.

ArteStile tools stand out from other brands due to their handcrafted quality, which is rooted in traditional Italian craftsmanship. Each tool is designed with precision and durability in mind, ensuring they not only perform well but also last over time. We believe that luxury doesn't have to come with a high price tag, which is why we strive to make our high-quality tools affordable and accessible to everyone.

Yes, you can use our tools on sensitive skin. They are crafted from hypoallergenic materials, ensuring they are safe and gentle for all skin types, including those with sensitivities.

Our Commission structure starts at 10% of sales each time your visitors complete a purchase at artestilebeauty.com using your exclusive Partner link and/or discount code. Commission is paid every 30 days via PayPal or e-money transfer. Commission can be negotiated once performance has been evaluated.

Once you sign up for our Partnership Program you will have a dedicated account manager who will walk you through the process and the types of content we are looking for. Social media content of any sort — Instagram posts, Stories, Reels, TikToks, showcasing the tools in your services is perfect and exactly what we are looking for.

You will receive a PR box biannually which contains an assortment of our products so you will always have new tools on hand. Each box will feature a different selection of tools including new releases.

When you sign up for our Partnership program you will have access to our Partnership dashboard with real time information on analytics, orders and payments.

Yes of course! If someone on your team is interested in joining the program reach out to us and we will review their account.

We also offer discount pricing for our tools for all our Partners so if you'd like to order tools for your salon services please ask us for more details!

If you know someone you think would be perfect for the program please let us know and we can review their account. If they are accepted, you’ll receive $20.00 for each referral, sent after they are activated.

Please note at this time we are only accepting Partners within Canada. If you wish to refer someone in the USA or Internationally we will add them to the waiting list until we launch in additional countries.